Patient Support
Automatically answer routine questions across phone, SMS, chat, and email. Route exceptions to staff and clinical questions to clinicians.
ProdCycle builds applications around your workflows, so you can lower software costs
and customize how your team works.
The EHR is your system of record. ProdCycle organizes the work around it.
Answer routine questions and route exceptions
Track progress and next steps
Coordinate visits and coverage
Track credentials and renewals
How ProdCycle works
Show us how the work happens today. Start from a template when one fits.
ProdCycle builds the application around your steps, handoffs, and exceptions.
Describe a change in chat. Approve the plan, preview the result, and deploy it.
HIPAA
SOC 2
ISO 27001
GDPR
CCPAUse cases
Explore ways to organize recurring work across your team.
Automatically answer routine questions across phone, SMS, chat, and email. Route exceptions to staff and clinical questions to clinicians.
Track intake, labs, clinical review, and follow-up. See where progress has stalled and who owns the next step.
Search vendor agreements and spending in one place to spot overlapping tools, track renewal deadlines, and prepare for negotiations.
Coordinate office, virtual, and home visits around provider availability. See which appointments need coverage when schedules change.
Track state licenses, DEA registrations, and continuing education credits, with reminders before renewal deadlines.
Track equipment, facility, and lab agreements, including fees, renewals, and cancellation deadlines.
Have a different use case? Tell us how your team works, and we'll discuss a starting point.
Reach outCustomer story
Care managers at Helios Behavioral Health use their custom Collaborative Care platform to manage caseloads, billing, and monthly physician reporting.
annual software savings
vs. Helios's prior vendor
“Running a Collaborative Care program is all in the details, and now the software matches ours exactly. We can change it whenever we need to, and it costs far less than what we had before.”
Jon BaumVP of Operations, Helios Behavioral HealthWalk us through a recurring process you want to improve.
Start with a template, or work with a product engineer to scope and build the application.
Review the application, share feedback, and launch when you're ready. Keep making changes as your needs evolve.